Frequently Asked Questions
No. Insight Dental Systems has designed this to be a single use, sterile/new every time to ensure positive clinical outcomes. Insight Dental Systems is working on a recycling program for charitable causes.
Clinical studies are currently underway and upon completion, will be accessible for review on our website soon.
The system is designed around the “Unit Dose,” meaning it is completely disposable. Effective material planning and manufacturing advances have allowed us to keep quality high and manufacturing costs very low. The savings in turn, is passed on to our customers.
The customer can select the type of shipping that they desire. Options range from priority overnight to standard shipping via FedEx
We offer 24 different sizes in both bone and tissue level. You can learn more about our implant offering on our implant page.
The Insight Dental Systems Unit Dose system ensures sharp and effective instruments with every procedure eliminating the risk of necrosis and cross contamination as well as solving sterilization and inventory control issues.
We are committed to superior customer service, all returns will be handled on a case by case basis.
At this time, if a doctor needs to exchange a kit, they can do so by purchasing another kit, printing out the new sales receipt as proof of purchase, and sending it, along with the unopened kit for return, to our office.
Upon receipt of the unopened kit, we will refund the purchase price of the new kit. This allows the customer to keep whatever discounts were used to purchase the original kit while allowing us to scan lot coded product back into inventory after inspection.
There will be no re-stocking fee charged.
In the event that the kit has been opened or tampered with, we will be unable to issue a refund as the product is considered used and no longer saleable.
At this time, we are unable to process an exchange or partial refund for kits that have been opened or compromised in any way that affects their sterilization.
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